ITEC Organization

Training Strategy And Focus.

        · In 2005,Infromation Technology Engineering consultancy (ITEC), was established to provide quality information and communication technology (ICT) education and certification services and consultation to the Delta We offer cutting edge , comprehensive , quality IT training for professionals and beginners

        · We are targeting the post graduated ,graduated students, company and any organization IT department in our region and provide them with our training programs which makes them able to work with Microsoft latest technology

        · We are targeting our community in Mansoura-Delta to increase awareness of technology and how to use it

        · We focus on Network and software development Tracks

        · We provide also certification facility as our Training center is Prometric Authorized Testing Centre

        · In 2006 we co-operate with Raya Academy to provide the MCIT Proportional Training In Delta (MCSE-MCSD-MCDBA-MCAD) Microsoft tracks and we train in phase I about 120 trainees and in Phase II 120 trainees and we are now running phase III with 165 Trainees

Services ITEC Provide.

        · Training service

        · Network Solutions

        · ADSL Provider As a partner to Tedata and Egynet

        · IT consultancy

Partners.

        · Microsoft: As a Microsoft Certified partner

        · Cisco: As a Cisco Academy Certified partner

        · Prometric: As a Prometric Authorized Testing Center

        · Raya Academy: As MCIT Professional Training program Partner

        · TE DATA: As ADSL Reseller

        · EGYNET: As ADSL Reseller

Classrooms and Classes.

        · Our training center Lay near Mansoura University on about 500 M Square Area and we have 7 classroom all classroom are air conditioned and well furniture and all our classroom have 16 PCS

Trainers and Other Staff.

        ·  In ITEC technical team the instructor is one of most important components of successful training and education business, IN ITEC the selection criteria of our technical instructors were based on professional field experience, international certification, excellent teaching skills and exceptional communication abilities.

We have the following staff.

          1. 2 Microsoft Certified Trainers associated with our training location

          2. 6 Technical instructors hold Microsoft certification

          3. 3 Technical instructors hold Cisco certification

          4. 3 staff members are dedicated to inside and outside sales and marketing

          5. 3 staff members dedicated for administration and customer services

          6. 3 staff member for lab installation and network maintenance

          7. 3 Prometric test center administrator

Customer Satisfaction & Quality Assurance.

        ·  We do regular evaluation and Customer Satisfaction Surveys for our training programs and services and instructors and it is highly important for us to improve our services and to satisfy our customers and provide us with important inputs to do that and we follow the following rules when dealing with our costumers

        · Prompt, accurate and polite response

        · Acceptance of customer’s remarks with sincerity and accurate understanding of the facts

        · Efforts to tie the viewpoint of customers to a solution

        · Reflecting customer opinions in product and service improvements

Contacts.
        Address: Ahmed Maher St. on the corner of Al-zaref St., before Panda Mall
        Telephones No: +2 050 2232331.
        Telephones No / Fax: +2 050 2372782.
        E-Mail: Info@itec.org.eg ; info@itec.net.eg.
        URL: http://www.itec.net.eg, http://www.itec.org.eg